WE ARE HIRING
Part-time Receptionist/Tour Guide
Seasonal position
We are seeking an enthusiastic and organized individual to join our team as a part-time Receptionist/Tour Guide in one of Ireland’s most unique and beautiful attractions. As the first point of contact for visitors to our demesne, the receptionist plays a crucial role in providing excellent customer service and creating a positive first impression.
Responsibilities and Duties:
Greet visitors warmly and provide excellent customer service at all times
Maintain a professional atmosphere at the reception desk when handling inquiries both in person and via email
Processing group bookings, memberships and ticket sales efficiently
Conduct guided tours onsite, showcasing the historical significance of the demesne in an enthusiastic and informative way
Participate in organised events in the demesne e.g Easter, Vintage Picnic
Ensure visitor safety and adherence to site regulations at all times
Stocking and displaying merchandise in Gift Shop
Ensure all areas are clean and well-maintained
Embrace opportunities for continuous learning and training
Requirements:
Ideal role for a 3rd level student with a passion for history
Individual must have a positive attitude, be enthusiastic about sharing our history, and thrive in a customer-facing role
Comfortable with public speaking and interacting with diverse groups of visitors
Strong organisational skills with an eye for detail and the ability to multitask efficiently
Proficiency in computer use, including excellent knowledge of Microsoft Office and Outlook
Excellent communication skills in English, a second language is desirable but not essential
Flexibility to work regular weekends, holidays and occasional evenings as per site requirements
How to apply
If you are interested in joining our team please send your CV to career@birrcastle.com
Deadline of 22 March 2024