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Careers at Birr Castle Demesne

WE ARE HIRING

Part-time Receptionist/Tour Guide

Seasonal position

We are seeking an enthusiastic and organized individual to join our team as a part-time Receptionist/Tour Guide in one of Ireland’s most unique and beautiful attractions. As the first point of contact for visitors to our demesne, the receptionist plays a crucial role in providing excellent customer service and creating a positive first impression.

Responsibilities and Duties:

Greet visitors warmly and provide excellent customer service at all times

Maintain a professional atmosphere at the reception desk when handling inquiries both in person and via email

Processing group bookings, memberships and ticket sales efficiently

Conduct guided tours onsite, showcasing the historical significance of the demesne in an enthusiastic and informative way

Participate in organised events in the demesne e.g Easter, Vintage Picnic

Ensure visitor safety and adherence to site regulations at all times

Stocking and displaying merchandise in Gift Shop

Ensure all areas are clean and well-maintained

Embrace opportunities for continuous learning and training

Requirements:

Ideal role for a 3rd level student with a passion for history

Individual must have a positive attitude, be enthusiastic about sharing our history, and thrive in a customer-facing role

Comfortable with public speaking and interacting with diverse groups of visitors

Strong organisational skills with an eye for detail and the ability to multitask efficiently

Proficiency in computer use, including excellent knowledge of Microsoft Office and Outlook

Excellent communication skills in English, a second language is desirable but not essential

Flexibility to work regular weekends, holidays and occasional evenings as per site requirements

How to apply

If you are interested in joining our team please send your CV to career@birrcastle.com

Deadline of 22 March 2024